Treatment packages for your studio
Many treatments only work as a series: laser, microneedling, facials, massages. With treatment packages you sell several appointments at a package price. Mapresto keeps count, and your client books her next package appointment herself.
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How a treatment package works in Mapresto
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Setup
Create a service as a package
You create a service of type package: number of treatments, duration per appointment and package price – for example 4 treatments of 50 minutes each for CHF 750.
from Single Studio Plus -
First appointment
Sell and pay for the package
At the first appointment you charge the package as usual – cash, card, TWINT or invoice. After full payment the first unit is redeemed.
from Single Studio Plus -
At home
The client keeps booking herself
In the client area your client signs in with a code, sees her package with the remaining sessions and picks the next appointment directly.
from Single Studio Plus -
Every appointment
Units counted automatically
Each booking reserves a unit, each treatment redeems it. You always see how many appointments are still open.
from Single Studio Plus -
If she misses it
Forfeit or goodwill
If the client does not show up, you decide: the unit is forfeited, or you release it as a goodwill gesture. The decision is logged.
from Single Studio Plus
Any service as a package – in a minute
A package is a normal service of type package. It appears in online booking in its existing category, so clients can also choose the package online.
from Single Studio Plus- Any number of treatments
- Package price and duration per appointment
- Bookable online in the right category
- Additional services booked separately
The client books her next package appointment herself
Via “Book with an existing package” the client signs in to your studio with a code. With one package she goes straight to the time selection; with several she first picks the right one.
from Single Studio Plus- Sign-in with a code, no password
- Remaining and reserved units visible
- Straight to the time selection
- Fewer messages and calls for you
Paid, reserved, redeemed – always clear
A package belongs to one client. Mapresto distinguishes paid and unpaid packages and shows per package what is still available, reserved and redeemed.
from Single Studio Plus- Payment at the till with all payment methods
- Invoice with Swiss QR code possible
- Remaining units per client and package
- Complete package history
Clear rules for missed appointments
If a client misses a package appointment, you or a person with manager rights decide between forfeit and goodwill. An unpaid package does not count as paid because of a no-show.
from Single Studio Plus- Forfeit: a paid unit is used up
- Goodwill: the reservation is released
- Decision logged in the package history
- Reminder before every appointment
Less typing, more time for your clients
Mapresto sends confirmations and reminders automatically by e-mail, from Single Studio Plus also to the phone – by WhatsApp first, otherwise by SMS. If a client replies on WhatsApp, the WhatsApp Concierge takes over once you switch it on in your account: it answers questions about her next appointment and only moves it after she confirms. And in the studio the Concierge is your assistant: you ask in your own words, it prepares, you decide.
- Automatic confirmations and reminders by e-mail – in every plan
- Reminders to the phone from Single Studio Plus: WhatsApp first, otherwise SMS
- WhatsApp Concierge from Single Studio Plus, switched on in your account: when a client replies on WhatsApp, it answers questions about her next appointment and only moves it after she confirms
- Cancellations, product questions and other requests are passed to your studio – you get a push notification
- Concierge in the studio: ask about appointments, clients and figures in your own words
- Document treatments by voice – the Concierge records a structured note
- Transparent costs via Concierge and message points; if needed you subscribe to an additional package
What a studio in Switzerland needs
Servers in Switzerland
Studio and client data are kept on servers in Switzerland and can be exported at any time.
TWINT and Swiss QR bill
Payments with TWINT and card via Stripe, invoices with Swiss QR code.
from Single Studio PlusVAT and cash rounding
Gross or net prices, tax periods, VAT report and Swiss cash rounding.
from Single Studio PlusFour languages
Mapresto is available in German, French, Italian and English.
You already have clients and appointments?
Then you don't start from zero. Mapresto takes over what you already have:
- Contacts from your phone or from Google
- Clients from a CSV or Excel file
- Services, categories and existing appointments
- The Concierge helps you check and match the data
Frequently asked questions
Which plan includes treatment packages?
Single Studio Plus (CHF 34.90 per month) and Teams Pro (CHF 79.90). You try it free for 30 days with all features of your plan.
How do I set up a treatment package?
You create a service of type package and enter the number of treatments, the duration of a single appointment and the package price. In online booking the package appears in its existing category.
Can the client book her package appointments herself?
Yes. Via “Book with an existing package” she signs in with a code, sees her remaining sessions and picks the next appointment directly.
When is a package paid?
At the first appointment you charge the package with the available payment methods, including invoice. The first unit is redeemed after full payment; further bookings each reserve one unit.
What happens if a client misses a package appointment?
You or a person with manager rights decide between forfeit and goodwill. With forfeit a paid unit is used up, with goodwill the reservation is released. The decision is logged in the package history.
Can the client add services to a package appointment?
A package appointment includes one treatment. Additional services are booked and paid separately.
Which treatments are suitable for packages?
Anything that works as a series or recurs regularly: laser hair removal, microneedling, facials, massages or permanent make-up with a touch-up.
Does a running package change if I adjust the price?
No. Packages already assigned keep the agreed scope and price.
Try Mapresto in your studio
Mapresto goes first: 30 days free with all features of your plan, plus help with the setup and the data transfer. By storing a payment method you show that you mean it. It is kept safely by Stripe, Mapresto never sees your card details. You are only charged after the trial and can cancel any time before.What is Stripe? Stripe is an established international payment provider trusted by millions of businesses worldwide. Your card details are stored encrypted directly with Stripe and protected to the highest security standard of the card industry (PCI DSS Level 1). Mapresto never receives them.