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Appointments & Booking
Your calendar organizes your daily studio routine.
Daily, Weekly & Monthly Calendar
✓
✓
✓
Create, edit & cancel appointments
✓
✓
✓
Holidays, absences & blocked times per person – with a check of existing appointments
✓
✓
✓
Profile with photo for customers (online booking & customer area)
✓
✓
✓
Online booking and client area for appointments – on mobile and desktop
✓
✓
✓
Share booking link and QR code, also per category and treatment
✓
✓
✓
Own bookable hours per category and service: up to two time windows per day (e.g. PMU only until 4 pm) or fixed start times (e.g. 08:15, 10:00, 11:30)
✓
✓
✓
Booking rules: earliest / latest booking in advance, cancellation deadline for customers, buffer time per treatment
✓
✓
✓
Booking page in your studio look: notice, category colours and icons, “Often booked”
✓
✓
✓
Share free appointments as an image (WhatsApp status, Instagram story)
✓
✓
✓
Task list in calendar and dashboard – assign tasks and complete them with one click
✓
✓
✓
Exporting customer data
✓
✓
✓
Transferring smartphone contacts
✓
✓
✓
Import Google contacts directly
✓
✓
✓
Import existing customers from CSV / Excel
✓
✓
✓
Take over services and prices from your website or a file, surcharges as add-ons
✓
✓
✓
Import existing appointments from CSV / Excel
✓
✓
✓
Check imported data before transfer
✓
✓
✓
Automatically assign data during import
✓
✓
✓
Concierge assists in checking and assigning imported data
✓
✓
✓
Enhanced data migration from existing systems
Historical sales, cash register and receipt data can be individually imported after technical review. Additional service available for an extra charge.
optional
optional
optional
White-Label: own brand in online booking
Custom logo via URL or text with selectable font and size.
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Optional · CHF 7.00/month or CHF 70.00/year
Optional · CHF 7.00/month or CHF 70.00/year
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Customers
Customer data and history in one place.
Find, capture & edit customers
✓
✓
✓
Customer Management
✓
✓
✓
Appointment History
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✓
✓
Customer Key Figures
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✓
✓
Treatment documentation with manual notes & voice recording
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✓
✓
✉
Communication
Confirmations and reminders without unnecessary effort.
Appointment confirmations, reminders & feedback requests via email
✓
✓
✓
Confirmations & reminders by WhatsApp or SMS, feedback requests by WhatsApp – you choose: phone first, email first or both
Plus: 400 Message points / Teams Pro: 800 Message points per month included
with points package
✓
✓
Preparing & opening WhatsApp messages
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✓
✓
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Cashier & Store
From appointment to sale, invoice and studio figures.
VAT processing with gross/net prices, tax periods, document snapshots, evaluation & Swiss cash rounding
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✓
✓
Sell, manage & redeem vouchers
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✓
✓
Digital voucher PDFs with QR code
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✓
✓
Share coupons via email or WhatsApp
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✓
✓
Book partner credit notes (brand commission, read PDF)
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✓
✓
Sell vouchers online: via link, QR code, booking page and client portal, payment by card or TWINT
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✓
✓
Online payments via Stripe
Setup and connection with Stripe is done directly from Mapresto; Payments are processed via Stripe and credited to the account of the studio paid out to bank account registered with Stripe
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✓
✓
Payment portal for direct payments, advance payments & deposits
Setup and connection with Stripe is done directly from Mapresto; Payments are processed via Stripe and credited to the account of the studio paid out to bank account registered with Stripe
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✓
✓
TWINT payments via Stripe
Setup and connection with Stripe is done directly from Mapresto; Payments are processed via Stripe and credited to the account of the studio paid out to bank account registered with Stripe
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✓
✓
Barcode scanner for product sales
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✓
✓
Products & Warehouse
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✓
✓
Statistics & studio numbers
✓
✓
✓
Financial exports: Transactions, daily summaries, receipts, returns, credit notes, vouchers, voucher transactions, customer balances & inventory
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✓
✓
VAT Analysis & VAT Export
Only in Plus and Teams Pro and only with VAT enabled
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✓
✓
✦
Mapresto Concierge
Support with questions and routine tasks.
Concierge during onboarding
Plus includes 200, Teams Pro 600 concierge points per month. Single includes 5 onboarding questions. Points consumed: Question or short text 1, treatment recording up to 60 seconds 1, complex analysis 5, larger import 10. Additional points can be topped up via Stripe; purchased points do not expire.
✓
✓
✓
Questions about the studio and Mapresto
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✓
✓
Preparing routine tasks
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✓
✓
Preparing appointments & free time
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✓
✓
Preparing WhatsApp messages
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✓
✓
Document and automatically structure treatments using voice commands
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✓
✓
♟
Team
When multiple people are working in the studio.
Shared Studio Calendar
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–
✓
Individual working hours
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–
✓
Online booking by employee
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–
✓
Evaluations for Studio & Team
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✓
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Concierge & News
Concierge points pay for assistance from your assistant. Message points pay for automatic message sending. Both balances are displayed separately and topped up together.
Combined point packages for Concierge and Message points – one-time, monthly, or annually. See the package details for current quantities and prices.
You can find the current package quantities and prices under Concierge → Points. Each package contains Concierge and Message points. One-time purchase or monthly top-up; with an annual subscription, you pay annually and receive monthly credits. Purchase completed via Stripe. Package points do not expire. Activate WhatsApp separately: Appointment information and confirmed rescheduling automatically, other requests via push notification to the studio. Prerequisite: WhatsApp reception must be set up and push notifications enabled.
Optional
Optional
Optional
WhatsApp Concierge
The WhatsApp concierge answers questions about the next appointment and sends your booking link on request. It only reschedules or cancels if you allow it below – after confirmation by your client and only outside your cancellation period. It forwards product inquiries and other requests to your studio. You'll receive a push notification when something has been resolved or when you need to make a decision or take over. WhatsApp Concierge: available from Single Studio Plus and in Teams Pro. You switch it on yourself in your account; your client needs WhatsApp.
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✓
✓
Studio push notification for rebooking or necessary takeover; device notifications required
Push notifications must be enabled on your device. In unclear cases or special situations, you will be notified to take action. No unclear changes will be implemented until you decide.
After activation
After activation
After activation